Customers

Below are just some of the companies making use of Lingubot technology to redefine how the talk to customers and users. Click on the below links to engage with the virtual assistants.

Etihad Ask Etihad a question	BT Click on: At home - Support & advice - Ask Emma	Sainsbury's Finance Click on: Ask a question?
National Rail Enquiries Click on: Ask Lisa	Alliance & Leicester Click on: Ask a question	ASDA Click on: Ask Amy?
Motability Click on: Ask Mo	Lloyds TSB Click on: home insurance - ask the online assistant	Aviva Click on: Ask Us?
Renault Click on: Ask Renault	Cheltenham & Gloucester Click on: Ask Claire	Elzware Click on: This is Yhaken?
Renault Twingo Click on: Ask Renault	KMP Click On: Virtual Receptionist	O2 Click on: Asking Lucy is the easiest way to get help online
London Borough of Newham Click on: Splodge	The Virtual Zone Click on: Paige	Makro Click on: Ask us a question?
Verizon Click on: Ask Verizon / Ask Verizon on a mobile: http://m.verizon.com	Sharp Electronics Click on: Need help?	Mortgage Brain Click on: Ask Mortgage Brian
Milton Keynes council Click on: Ask Jo

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Testimonials

Here's what our customers are saying about us:

- "It feels like we're getting an insight into the people not the clicks" (Lloyds TSB)

- "We searched the market and decided that the Virtual Assistant was the best tool to help us improve the customer experience" (Lloyds TSB)

- "Creative Virtual's expertise and creativity helped us deliver a product we're all very proud of" (BBC)

- "The Virtual Assistant has made a big impact on our performance but without the associated costs and resources needed for most IT projects" (cahoot)

- "We cannot afford to get that crucial first contact wrong, and Any Questions is giving us an important edge" (cahoot)

- "We've been extremely impressed not only with the performance of Any Questions, but also with the customer service behind it - which is critical in such a time sensitive environment" (cahoot)

Client Case Studies

Download our clients case studies and see how our technology has benefited:

- Read One Railway's customer story and see how they have reduced call volumes dramatically whilst improving their success rate by 95%.

- Read how National Rail Enquiries have managed toanswer 99.5% of all rail related questions via their ASK Lisa bot whilst also having the ability to answer over 30,000 questions per day!

- Download the report into how ASK Verizon won best support site from Customer Respect's (www.customerrespect.com) independent survey comparing the performance of websites across the Telecom industry in the USA.