Customers
Below are just some of the companies making use of Lingubot technology to redefine how the talk to customers and users. Click on the below links to engage with the virtual assistants.
Etihad
Ask Etihad a question
BT
Click on: At home - Support & advice - Ask Emma
Alliance & Leicester
Click on: Ask a question
Lloyds TSB
Click on: home insurance - ask the online assistant
Scottish Widows
Click on: Ask us a question
Cheltenham & Gloucester
Click on: Ask a question
Sky TV
Click on: Customer Support - Ask Sky
Direct Line
Click on: Ask us a question
One Railway
Click on: ask one
National Rail Enquiries
Click on: Ask Lisa
Motability
Click on: Ask Mo
Birmingham Midshires
Click on: Ask Red
Renault
Click on: Ask Renault
Renault Twingo
Click on: Ask Renault
WAYN
Click on: Ask WAYN
DTE Energy
Click on: Ask Amy
Roxio
Click on: Ask RoxAnn
KMP
Click On: Virtual Receptionist
The Virtual Zone
Click on: Paige
Sharp Electronics
Click on: Need help?
Teletext Holidays
Click on: Help - Ask Jodie
Mortgage Brain
Click on: Ask Mortgage Brian
Legal & General
Click on: Ask a question
Churchill
Click on: Any questions?
London Borough of Newham
Click on: Splodge
Waterstone's
Click on: Try our online assistance
O2
Click on: Asking Lucy is the easiest way to get help online
Philips
Click on: Need Help?
Verizon
Click on: Ask Verizon
Milton Keynes council
Click on: Ask Jo
Tandridge District Council
Click on: Can I help you?
Norwich Union > an Aviva Company
Click on: Ask Us?
Sainsbury's Finance
Click on: Ask a question?
Makro
Click on: Ask us a question?
Disputer
Click on: How can I help?
Elzware
Click on: This is Yhaken?
Testimonials
Here's what our customers are saying about us:
- "It feels like we're getting an insight into the people not the clicks" (Lloyds TSB)
- "We searched the market and decided that the Virtual Assistant was the best tool to help us improve the customer experience" (Lloyds TSB)
- "Creative Virtual's expertise and creativity helped us deliver a product we're all very proud of" (BBC)
- "Ultimately, this technology has surpassed expectations, and been far more accurate than we ever thought" (One Railway)
- "The Virtual Assistant has made a big impact on our performance but without the associated costs and resources needed for most IT projects" (cahoot)
- "We cannot afford to get that crucial first contact wrong, and Any Questions is giving us an important edge" (cahoot)
- "We've been extremely impressed not only with the performance of Any Questions, but also with the customer service behind it - which is critical in such a time sensitive environment" (cahoot)
Client Case Studies
Download our clients case studies and see how our technology has benefited:
- Read One Railway's customer story and see how they have reduced call volumes dramatically whilst improving their success rate by 95%.
- Read how National Rail Enquiries have managed toanswer 99.5% of all rail related questions via their ASK Lisa bot whilst also having the ability to answer over 30,000 questions per day!
- Download the report into how ASK Verizon won best support site from Customer Respect's (www.customerrespect.com) independent survey comparing the performance of websites across the Telecom industry in the USA.





