Etihad
Ask Etihad a question

BT
Click on: At home - Support & advice - Ask Emma

Alliance & Leicester
Click on: Ask a question

Lloyds TSB
Click on: home insurance - ask the online assistant

Scottish Widows
Click on: Ask us a question

Cheltenham & Gloucester
Click on: Ask a question

Sky TV
Click on: Customer Support - Ask Sky

Direct Line
Click on: Ask us a question

One Railway
Click on: ask one

National Rail Enquiries
Click on: Ask Lisa

Motability
Click on: Ask Mo

Birmingham Midshires
Click on: Ask Red

Renault
Click on: Ask Renault

Renault Twingo
Click on: Ask Renault

WAYN
Click on: Ask WAYN

DTE Energy
Click on: Ask Amy

Roxio
Click on: Ask RoxAnn

KMP
Click On: Virtual Receptionist

The Virtual Zone
Click on: Paige

Sharp Electronics
Click on: Need help?

Teletext Holidays
Click on: Help - Ask Jodie

Mortgage Brain
Click on: Ask Mortgage Brian

Legal & General
Click on: Ask a question

Churchill
Click on: Any questions?

London Borough of Newham
Click on: Splodge

Waterstone's
Click on: Try our online assistance

O2
Click on: Asking Lucy is the easiest way to get help online

Philips
Click on: Need Help?

Verizon
Click on: Ask Verizon

Milton Keynes council
Click on: Ask Jo

Tandridge District Council
Click on: Can I help you?

Norwich Union > an Aviva Company
Click on: Ask Us?

Sainsbury's Finance
Click on: Ask a question?

Makro
Click on: Ask us a question?

Disputer
Click on: How can I help?

Elzware
Click on: This is Yhaken?

 

Testimonials

Here's what our customers are saying about us:

- "It feels like we're getting an insight into the people not the clicks" (Lloyds TSB)

- "We searched the market and decided that the Virtual Assistant was the best tool to help us improve the customer experience" (Lloyds TSB)

- "Creative Virtual's expertise and creativity helped us deliver a product we're all very proud of" (BBC)

- "Ultimately, this technology has surpassed expectations, and been far more accurate than we ever thought" (One Railway)

- "The Virtual Assistant has made a big impact on our performance but without the associated costs and resources needed for most IT projects" (cahoot)

- "We cannot afford to get that crucial first contact wrong, and Any Questions is giving us an important edge" (cahoot)

- "We've been extremely impressed not only with the performance of Any Questions, but also with the customer service behind it - which is critical in such a time sensitive environment" (cahoot)

 

Client Case Studies

Download our clients case studies and see how our technology has benefited:

- Read One Railway's customer story and see how they have reduced call volumes dramatically whilst improving their success rate by 95%.

- Read how National Rail Enquiries have managed toanswer 99.5% of all rail related questions via their ASK Lisa bot whilst also having the ability to answer over 30,000 questions per day!

- Download the report into how ASK Verizon won best support site from Customer Respect's (www.customerrespect.com) independent survey comparing the performance of websites across the Telecom industry in the USA.